Zook Cabins LLC / Zook Cabins
5181 Lincoln Hwy Gap, PA 17527 (610) 593-4556 www.ZookCabins.com

Modular T&C’s
Park Model T&C’s
Sauna T&C’s

Modular Terms & Conditions

TERMS:
1) $3,500 {Non-refundable} deposit is required at time of order. – Payment #1

~ (To get Drawings Started) ~
Deposit may be charged to Visa/MasterCard.

2) 20% {Non-refundable} Deposit
~required to Release your Cabin into the Build Schedule Personal/Bank Check or Wire – Payment #2

3) 70% Due Prior to Scheduled delivery of Structure. – Personal/Bank Check or Wire – Payment #3

4) Balance Due Upon Completion of Structure. – Personal/Bank Check or Wire- Payment #4

Deliveries are normally made Monday through Friday between the hours of 6am and 6pm depending on customer location. Mileage is based upon the distance from Zook Cabins LLC facility, or affiliate facility, to the requested delivery location. Zook Cabins LLC reserves the right to reschedule deliveries due to inclement weather, periods of excessive rain or other events beyond our control. Zook Cabins LLC also asks that Customers request delivery to be rescheduled should Customer believe inclement weather, soft ground or other conditions exist which would impede the safe delivery of the building or cause damage to the delivery truck or trailer or Customer’s property or otherwise make delivery exceptionally difficult for the driver.

To ensure refund of deposit monies upon cancellation of an order, cancellations must be received in writing at the above listed address within 3 business days after the order is placed. Cancellations received more than 3 business days after the order is placed will result in the forfeiture of the deposit. Additionally, if the building has already been shipped when the cancellation is received, Customer will be responsible for all shipping and hauling costs incurred. Regardless of when the cancellation is received, Customer will be responsible for all the cost of permits, setup, etc., incurred by Zook Cabins LLC prior to receipt of Customer’s written cancellation.

Access must be provided to the building site or delivery will be made to closest acceptable site. Customer understands that the trucks used to deliver buildings are heavy industrial trucks and, therefore, Customer warrants to Zook Cabins LLC that the driveway of the customer is capable of holding the weight of the trucks and loaded trailer. In the event the driveway is damaged despite this warranty by Customer, Customer waives any cause of action against Zook Cabins LLC or its subcontractors for any damage associated with the trucks and trailers of Zook Cabins LLC or its subcontractors. Customer understands that it may be necessary for Zook Cabins LLC or its subcontractors to drive across or through Customer’s lawn, pasture or other ground. Customer also waives any course of action against Zook Cabins LLC or its subcontractors for any damage to Customer’s lawn, pastures, ground, fences, gates, Cabins, buildings, animals, or other property whatsoever. Customer is responsible for towing charges incurred should the truck or trailer become stuck.

Customer will obtain and pay for any building permits or sealed drawings needed and failure thereof will not excuse the Customer’s performance hereunder. Customer is responsible to ensure that said location is not in conflict with any building code or zoning ordinance for the area. The customer is responsible for any and all site preparation, including leveling, fill and grading. Customer agrees to be responsible for determining the location of the building. Customer is responsible for the breaking, cutting or damaging of any wires, cables, septic tanks, pipes, etc., in the course of delivery or setup of the building and Zook Cabins LLC shall not be responsible therefore. Zook Cabins LLC bears no liability for inadequate soil bearing, legal setbacks or height restrictions. Customer aggress to pay extra costs should surface or underground obstructions cause Zook Cabins LLC to incur extra costs in the course of delivering and setting up the building.

Dates of commencement and completion may be extended for delays occasioned by acts of the customer, strikes, inclement weather, or other causes beyond Zook Cabins LLC’s control. Any alterations, changes or deviations from specifications involving extra costs will be performed by Zook Cabins LLC only upon executed written orders from customer, and will become an extra charge over and above the contract price which shall be paid by Customer at the time of delivery or the building.

This agreement shall not be amended except by a written document signed by both parties. If any portion of this agreement shall be declared invalid or unenforceable by a court of competent jurisdiction in the Commonwealth of Pennsylvania, the remainder of the Agreement shall remain in full force and effect as though this Agreement never contained that portion In the event a dispute shall arise between the parties of this Agreement, it is hereby agreed that the dispute shall be referred to Arbitration for arbitration in accordance with the applicable United States Arbitration and Mediation Rules of Arbitration. The arbitrator’s decision shall be final and legally binding and judgment may be entered thereon. This agreement and all controversies hereunder shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania without regard to its of conflicts of law. Customer agrees that the Commonwealth of Pennsylvania, and specifically Lancaster County, shall be the sole venue for any litigation as a result of any disputes under this Agreement.

All warranties are contingent upon payment in full according to contract terms. No complaint as to work product shall excuse Customer from completing its payment obligations under this Agreement. Customer agrees that Zook Cabins LLC’s liability under this contract shall not be permitted to exceed the fee paid to Zook Cabins LLC by Customer, and Customer waives any liability in excess of that amount. Customer further agrees that Zook Cabins LLC shall not be liable for any incidental, special, punitive, or consequential damages to Customer even if Zook Cabins LLC was advised of the possibility of such damages. No failure or delay on the part of Zook Cabins LLC to enforce any obligations of Customer under this Agreement shall be deemed a waiver of the right to enforce those obligations in the future. Customer gives Zook Cabins LLC Permission to photograph the building for advertisement purposes. Customer may not assign any rights under this Agreement.

Once final approval to preliminary drawings has been given by signature or email confirmation the drawings may not be able to change without a $3,000 charge to have the cabin redesigned & reengineered.

Any unpaid payments shall bear interest at a rate of two percent (2%) per month. In the event it becomes necessary for Zook Cabins LLC to take action to collect any amount due hereunder, Zook Cabins LLC shall be entitled to all reasonable costs of collection, including attorney’s fees and associated costs, from customer. If any check is returned for insufficient funds, Customer will be responsible for all costs associated therewith including a processing charge of $35. Sales tax will be collected at the applicable rates required by law.

Check Out Our Log Cabin Financing

Park Model Terms & Conditions

TERMS:
1) $3,500 {Non-refundable} deposit is required at time of order. – Payment #1

~ (To get Drawings Started) ~
Deposit may be charged to Visa/MasterCard.

2) 20% {Non-refundable} Deposit
~required to Release your Cabin into the Build Schedule Personal/Bank Check or Wire – Payment #2

3) 70% Due Prior to Scheduled delivery of Structure. – Personal/Bank Check or Wire – Payment #3

4) Balance Due Upon Completion of Structure. – Personal/Bank Check or Wire- Payment #4

SAUNA TERMS, DELIVERY, AND INSTALLATION CONDITIONS

These Terms and Conditions (“Agreement”) are entered into as of the date of last signature below, by and between Zook Cabins, LLC (“Zook Cabins”) and the Client. This Agreement applies to any sauna included with or installed in connection with a Structure sold by Zook Cabins.

DEFINITIONS
- “Sauna” shall mean any sauna, heater, controls, accessories, or related components provided by Zook Cabins.
- “Structure” shall mean the cabin or structure sold to Client.
SCOPE OF WORK
- If included in the Project, Zook Cabins shall install or provide the Sauna as specified in the Estimate. Zook Cabins’ obligations are limited to delivery and installation as outlined in the Estimate.
ASSUMPTION OF RISK
- Client acknowledges that use of a sauna involves inherent risks, including but not limited to overheating, dehydration, dizziness, burns, cardiovascular stress, serious injury, or death. Client knowingly and voluntarily assumes all risks arising from the use or misuse of the Sauna.
MEDICAL DISCLAIMER
- Zook Cabins makes no representations or warranties regarding the medical, health, or therapeutic benefits of sauna use. Sauna use may not be suitable for all individuals.
CLIENT RESPONSIBILITIES
- Client shall be solely responsible for proper operation, supervision, maintenance, and safe use of the Sauna. Client agrees to follow all manufacturer instructions and applicable laws. Zook Cabins shall have no responsibility for injuries or damages arising from improper use, lack of supervision, or failure to follow safety guidelines.
EQUIPMENT; MODIFICATIONS; WARRANTY
- Sauna components are subject only to the manufacturer’s warranty, if provided. Zook Cabins provides no independent warranty for Sauna equipment. Any alteration, modification, or repair not authorized by the manufacturer voids all warranties and releases Zook Cabins from liability.
LIMITATION OF LIABILITY
- Zook Cabins shall not be liable for any injury, loss, or damage arising from or related to the Sauna, including indirect, incidental, or consequential damages.
INDEMNIFICATION
- Client agrees to indemnify and hold harmless Zook Cabins, its members, employees, agents, and subcontractors from any claims, damages, losses, or expenses arising out of or related to the use, misuse, or maintenance of the Sauna.
GOVERNING LAW
- This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania.
MISCELLANEOUS
- This Agreement constitutes the entire agreement regarding the Sauna and may be amended only in writing signed by both parties. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect.

DELIVERY AND INSTALLATION TERMS

DELIVERY SERVICE INCLUDED
- 11.1 Standard Delivery: Zook Cabins provides free nationwide shipping to all addresses within the lower 48 contiguous United States.
- 11.2 Professional Placement: Delivery includes professional placement of the sauna unit on your property using specialized equipment and machine-assisted positioning to the agreed-upon location.
- 11.3 Delivery Crew Responsibilities: Our delivery team will place the sauna unit in the designated location only. No assembly, installation of components, or structural modifications are included.

CUSTOMER RESPONSIBILITIES
- 12.1 Site Preparation: Customer must ensure the placement area is prepared and ready prior to delivery, including:
  - Level or reasonably level ground
  - Adequate foundation or base as specified in product documentation
  - Clearance from structures, utilities, and overhead obstructions as required by local codes
- 12.2 Access Requirements: Customer must provide and maintain:
  - Clear, unobstructed path from street to placement location, minimum 12 feet wide
  - Removal of gates, fences, or other barriers that impede delivery equipment
  - Ground conditions capable of supporting delivery vehicle weight
  - Overhead clearance of at least 12’ feet for delivery equipment
- 12.3 Delivery Coordination: Customer must:
  - Be present or have an authorized adult representative (18+) on-site during entire delivery window
  - Provide accurate property access information including gate codes, parking restrictions, and HOA requirements
  - Notify Zook Cabins of any site changes at least 72 hours prior to scheduled delivery
- 12.4 Permits and Approvals: Customer is solely responsible for obtaining all necessary permits, HOA approvals, and ensuring compliance with local zoning ordinances prior to delivery.

DELIVERY EXCLUSIONS AND LIMITATIONS
- 13.1 Inaccessible Locations: Delivery cannot be completed to locations with:
  - Extreme terrain including steep grades, unstable ground, significant elevation changes or on elevated platforms
  - Impassable roads, unpaved surfaces unsuitable for heavy equipment, or seasonal road closures
  - Hazardous conditions including active construction zones, flooding, or unsafe access routes
  - Insufficient clearance for delivery equipment including narrow driveways, low-hanging trees, or power lines
- 13.2 Restricted Access: Additional fees starting at $500 may apply for:
  - Gated communities requiring special access coordination
  - Locations requiring permits for heavy equipment operation
  - Deliveries requiring extended carry distance beyond an hour’s worth of carry from the truck parking location will be subject to a $150 per hour charge
- 13.3 Refused or Unsuccessful Delivery: If delivery cannot be completed due to:
  - Customer unavailability or refusal to accept delivery
  - Site conditions not meeting requirements outlined in Section 12
  - Inaccurate information provided by Customer
  - Undisclosed access restrictions

Customer will be charged a redelivery fee starting at $950 and must reschedule delivery. Customer remains responsible for ensuring site compliance before rescheduled delivery.

ELECTRICAL AND UTILITY CONNECTIONS
- 14.1 Not Included: Zook Cabins does not provide electrical hookup, wiring, or any utility connections.
- 14.2 Customer Obligation: Customer must arrange for a licensed, insured electrician to perform all electrical installations in accordance with applicable laws and codes.
- 14.3 Timing: Electrical work must be completed after sauna placement. Delivery crew will not wait for electrical work to be performed.

SITE PREPARATION SERVICES NOT PROVIDED
- Zook Cabins does not provide and is not responsible for:
- Construction of decks, platforms, or foundations
- Grading, excavation, or ground leveling
- Installation of gravel pads or concrete slabs
- Tree trimming, fence removal, or obstacle clearing
- Landscaping or site restoration post-delivery
DELIVERY SCHEDULING AND CHANGES
- 16.1 Scheduling: Zook Cabins will contact Customer to schedule delivery after manufacturing is complete. Delivery windows are estimates and may vary due to weather, equipment availability, or unforeseen circumstances.
- 16.2 Delays: Zook Cabins is not liable for delays caused by weather, acts of God, equipment failure, or circumstances beyond our reasonable control.

INSPECTION AND ACCEPTANCE
- 17.1 Inspection Requirement: Customer or authorized representative must inspect the sauna unit upon delivery and before delivery crew departs.
- 17.2 Damage Claims: Any visible damage, defects, or discrepancies must be noted on the delivery receipt and photographed immediately. Claims not reported at time of delivery may not be honored.
- 17.3 Acceptance: Signature on delivery receipt constitutes acceptance of the unit in delivered condition.

LIABILITY LIMITATIONS
- 18.1 Property Damage: Zook Cabins is not liable for damage to landscaping, driveways, lawns, sprinkler systems, or other property features resulting from normal delivery operations using reasonable care.
- 18.2 Underground Utilities: Customer must identify and mark all underground utilities including septic systems, irrigation lines, gas lines, and electrical conduits. Zook Cabins is not responsible for damage to unmarked utilities.
- 18.3 Maximum Liability: Zook Cabins’ total liability for delivery-related claims shall not exceed the purchase price of the sauna unit.

ADDITIONAL FEES
- 19.1 Remote Place: Extended carry distance beyond an hour’s worth of carry from the truck parking location will be subject to a $150 per hour charge.
- 19.2 Wait Time: Exceeding 60 minutes due to customer delay, $150 per hour.
- 19.3 Redelivery: $950 for second delivery attempt.

CUSTOMER ACKNOWLEDGMENT
- By accepting delivery, Customer acknowledges:
  - Receipt of product specifications and site preparation requirements
  - Responsibility for all aspects of site preparation, permits, and utility connections
  - Understanding of delivery limitations and exclusions
  - Agreement to all terms outlined in this Agreement